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Conference
We talk a lot about the NHS moving to a patient-centric model, but the staffing model is also undergoing a much-needed evolution to make it more efficient, more user friendly, and to drive staff engagement at a trust level. In September, we will be exploring how this shift is being implemented, and the role of technology in giving health professionals more control over their own jobs and hours.
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The NHS workforce has been in crisis mode for several years now, with insufficient staff, a mismatch between the requirements and the funding available, and a reliance on EU and international staffing to meet the healthcare systems needs. Trusts have also relied heavily on bank staff and agency staff to cover shifts, which places a financial burden on an already stretched budget. To add to these challenges, long work hours and stressful conditions have taken their toll on healthcare professionals, negatively impacting staff engagement levels.
However, we are starting to see an exciting shift in mindset. Various people within the NHS are asking how they could take a staff-centric approach. How could they make full-time work more attractive? How could they make the staffing bank system more user-friendly? And how could they drive engagement levels and give staff back a sense of pride and involvement in the crucial work they are doing?
In this session, we will be exploring various initiatives that are being rolled out in the UK at present and how these could be scaled more widely across different trusts. Our panel will discuss the role that technology will play in empowering staff to have more control over the hours they work and the changes that they believe will be key in driving this human resources transformation.
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David’s human focused approach to IT makes him the ideal leader to be revolutionising the way that NHS Professionals support the healthcare system. He is bringing his extensive expertise in enterprise architecture and his ability to balance personal and team dynamics cohesively to a highly ambitious project to view the NHS staff as the customer, and deliver them an outstanding level of service.


Omar brings his insight in health and the NHS into his role as Chief of Staff for Patchwork Health. Patchwork is an award-winning medtech start-up that connects clinicians with vacant shifts in healthcare organisations. He and the rest of the team are on a mission to digitally transform temporary staffing in healthcare and reduce millions spent every year by NHS hospitals on agency staff.


Geoff brings his many years of experience working in the HR industry to the team at Zellis, where they are working on the next generation of payroll systems to UK and Ireland. Zellis serves over 5 million employees and processes in excess of 60 million payslips a year.


Olly is an enthusiastic and UX-minded technologist who founded Alphalake Ai in 2019 after leading his first startup to revenues of £6.5 million. Spotting future trends is one of his strengths and he spotted early on the role that integrated automation would play in healthcare. He leads the Alphalake AI team to apply better data intelligence and automation to health service operations and CX.
Chairperson: Vivienne Winborne
