COVID has resulted in rapid uptake of digital technologies in healthcare to cope with the unprecedented demand on the system. There now must be a focus on embedding these practices in a sustainable manner.
Since the outbreak of the pandemic, hospitals have needed to adapt overnight to the new environment to meet patient demands and minimise hospital outbreaks. These measures have included scaling their capacity to treat an influx of COVID patients, setting up non-frontline staff to work from home, implementing automation to take pressure off staff and transitioning to a telemedicine first model.
Depending on their digital maturity, some health organisations handled this transition with ease while found it more challenging. Regardless, for the new practices to be firmly embedded as the pandemic eases, it is crucial that there is a firm leadership commitment, ongoing cultural change and budgetary support.
In our next conference, COVID as a Catalyst for Change Part 6: From Rapid Change to Sustainable Practice, we will discuss where to from here to ensure ongoing and sustainable change, both within the NHS and over in the USA.
Emmanuel has been passionately involved in digital programme transformation across three trusts in the NHS for seven years. He played an integral role in the development of Infinity Health’s E-Portering System, which was a HSJ award winner for the Digital Transformation of A&E. He also manages the Imperial College Healthcare Pathology service, one of the largest pathology services in the UK.
Loy Lobo is on a mission to create a healthcare system that is safe, anticipatory and participative. In addition to his role at the Royal Society of Medicine, Loy developed novel digital health services at BT Global Health, and was an expert panellist for Economics and Education at the London Health Commission and UK Co-Chair of the UK-India Joint Economic Trading Committee (JETCO) for Healthcare.
Anne Zieger is a US-based healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites. As the pandemic has swept through the US, she has done ongoing research on how COVID has restructured the use of telemedicine in hospital and primary care settings.
Spotting early how important a role “Integrated Automation” would play in healthcare, Olly leads the team at Alphalake to bring much needed efficiency and service improvement to the industry. Believing in the merits of health data consumerism and welcoming the shift to a more holistic approach to health, Olly aims to help unify healthcare and free up resources to focus on human care.