Location - Hatfield, UK

Alphalake Overview

Alphalake Ai is a managed automation and AI services company driving digital health transformation. We specialise in intelligent automation, RPA, data and decision making science, AI app development and remote working solutions, with our biggest customer being the NHS. We support our customers in four key areas:

• DATA CONSULTING
• INTELLIGENT AUTOMATION  
• MODERN HEALTHCARE  
• SERVICE EXPERIENCE

We are an established start-up, working as a tight-knit team across the UK, UAE, India and Australia. Now entering our third year, we are getting some real momentum. As a health technology service company, we are working hard to deliver much needed efficiency in these challenging times. As demand for health services grows, we are investing in our team to grow the business and do our part to improve health equity through technology..

Description of the Opportunity

This is an immediate requirement for one of our client (10B USD. We need an Experienced Key User Office Administrator to work on a customer project which is likely to last 3-6 months, with a possibility of extension. This is a contract role and the project work is based at the Hatfield customer site. The project involves being the Key user supporting the overall operations team to help deliver an excellent operational support service. This is a key role supporting the extended IT Operations team and ensuring processes run and delivered smoothly. The role involves tasks from data entry, document scanning, testing software and testing data and other operations support services. Opportunity for a committed and career-minded individual to secure a long term position with either Alphalake or its customer. 

Summary of the Role

• Working as an extension of our customer's IT team and supporting the overall operations team to help deliver an excellent operational support service
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Support and assist the operations team with administration work like testing software and Systems, Scanning documents, administration, filing etc.
• Manually test applications, validate implemented functionality, perform system testing, and work efficiently under tight deadlines. 
• Ensure timely completion of documentation and smooth functioning of the process.
• Play an important and responsible role and work closely with the wider team of the organisation.
• Maintain accuracy, speed and an eye for detail with the preparation of documentation.
• Performing all clerical tasks, maintaining file and records with a possibility of repetitive tasks.
• Coordinate office activities and operations to secure efficiency and compliance to company policies
  
  

Qualifications and Skills

• Minimum of 2 years experience working in a professional office environment
• A level qualifications are required
• Excellent communication skills.
  
  

Summary of Requirements

• Self-Driven, results oriented, motivated and a team player
• Great at organising, prioritising and multitasking
• Ability to work well independently and effectively with wider teams.
• Promote goodwill and a positive image of the Company
• Provide excellent customer service to our customers